TRAFFIC KwaZulu-Natal

Internal Account Manager

First Distribution

Job Description

MAIN PURPOSE OF POSITION

To maintain and continue the growth and development of First Distributions Sales and Account management.

Internal Account Manager Job Duties and Responsibilities

Internal Account Management performance function.

  • Selling Hardware into the FD DC MSP Reseller Database; along with Dell CSG products and various other silos
  • Assist and contribute to the External AM by driving revenue targets through a targeted set of partners.
  • Business development and sales, Dell CSG and ISG partners.
  • Driving reseller business and marketing strategy to enable the expansion of the FD CSG portfolio within existing and new targeted accounts.
  • Understand reseller strategy, programs, and complete portfolio of products.
  • Sales Certifications to be current on all brands and maintained.
  • Bi-weekly Business Review Session with AM, Brand, and Presales (FD).
  • Weekly Pipeline Status of projected deals and probability of deal status. Report on opportunity details to the Sales manager on a regular basis.
  • (biweekly) showing deal progression and pipeline creation using the Customer Relationship Management system. Discuss KPI and Target tracking weekly.
  • Track and forecast, Partner Activities and status of activities achieved. Feedback on Brand performance and measure success, to be discussed in weekly meetings with the Sales manager.
  • Engage and communicate Brand updates to Resellers.
  • Attend bi-weekly Brand Discussions, planning, pipeline, and update sessions with the Brand team.
  • Build and manage relationships with Key Resellers and FD Brand and Pre-sales teams.
  • Attend Vendor Conferences.
  • Demonstrate sales growth.
  • Ensure that sales targets are achieved and report any deviations with detailed reasoning.
Marketing Management
  • Encourage reseller awareness and attendance of all FD events and initiatives.
People Management
  • Managing the reseller's expectations by engaging with operations, Brand, and Pre-sales teams to support all Reseller requests.
  • Attend training provided by Vendors to become totally self-sufficient in the sales of products.
Internal training associated with competencies
  • During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on-the-job training experience.
Requirements
  • Matric
  • 1-3 years of internal sales or internal account management experience within the ICT Distribution industry.
Skills and Abilities
  • Strong Self Motivational and Empowerment skills.
  • Strong Communication Skills.
  • Strong Relationship and Self-Management Skills.
  • Takes Initiative.
  • Works well with all kinds of people.
  • Remains calm under pressure.
  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
  • Excellent time management skills
Ability to meet Job Requirements
  • Fluent in English
  • Own reliable transport and a valid driver's license.
Office Requirements
  • Office-based working environment.
  • Semi-formal dress code.
  • Working hours are from 08:00 - 17:00.
  • Excellent international business language skills (English), both written and verbal.
  • Reliable transport to and from the office.
NOTE
  • This is a permanent position subject to a successful three-month probationary period.
  • You will be required to perform such duties as reasonably required by the business.
  • Your job description may be amended from time to time if it is valid and reasonable.
  • You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
  • Duties must be performed faithfully, diligently, and to the best of your abilities.
  • You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
  • You may be required within reason, to work outside of set duties and/or perform in more than one role.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks

Job Overview

Date Posted
15 Apr 2026
Location
KwaZulu-Natal, South Africa

First-Line Supervisors of Office and Administrative Support Workers Insights

Job Outlook
This career will have large numbers of openings.

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