Inside Sales Consultant Acquisition Cape Town (South Africa)

Location: Cape Town (South Africa)

Department: Acquisition Employment type: Full-time

As an Inside Sales Consultant, you will guide new and sometimes existing merchants through a consultative sales journey, by understanding their unique business needs and challenges and then activating the right Yoco solution for them. This role is focused on driving growth through solution-based selling, tailored solutions, and a smooth activation experience that sets merchants up for long-term success.

• Build a quick and accurate understanding of each merchant's operations, goals, and pain points through structured and effective telephonic, chat and email engagement.
• Accurately diagnose merchant needs to ensure strong solution fit and confidence before purchase.
• Convert opportunities by positioning Yoco as a complete business solution, not just a payment tool.
• Build, manage, and convert a healthy pipeline of inbound and outbound opportunities to exceed sales targets.
• Ensure merchants are fully enabled to activate quickly and use Yoco products effectively.
• Capture and translate merchant insights into actionable improvements for product, sales, and messaging.

• 3+ years' experience in telephonic and digital/chat-based sales with a proven track record of hitting targets (essential)
• Current experience in SME / SaaS / fintech sectors and an understanding of the fintech ecosystem (essential)
• Demonstrated consultative selling ability, diagnosing needs and positioning appropriate solutions
• You have owned the full sales cycle from lead through to close and successful customer activation
• Strong pipeline and CRM management, with high discipline and accurate forecasting
• Excellent communication skills, able to simplify complex solutions into clear business value
• Commercially driven and execution-focused, balancing conversion speed with quality outcomes

We're looking for people who want to grow and have a thirst for learning. And as Yoco grows, we hope they stay with us for the long-term. Building solutions for a more equal society is a daunting task - and it's not for everyone. We never stop pushing, we break things to rebuild, and we challenge ourselves and our teammates. We start over, we constantly evolve - and we do it fast. We know that it's just the right kind of meaningful madness for our kind of visionary human.

So, who are you? You're someone who resonates with our mission and our values, and you're relentlessly effective in your execution.

You're a curious problem solver with a passion for doing good. You're bright, grounded, experimental and bold. You play open cards and get stuck in. You're not afraid of change. You close the loop.

At Yoco, we laugh, embrace each other's quirks, and support one another's growth, all while staying authentic.

• Need time to switch off? We offer 24 paid leave days annually, plus public holidays, so you can rest, travel, or simply handle life.
• Thinking about long term security? We'll help you build a strong foundation with contributions to medical aid and gap cover.
• Putting your family first? So do we. We provide paid parental leave for mothers, fathers, and adoptive parents, along with family responsibility leave for unexpected emergencies.
• Ready to grow your skills? We provide an annual learning budget for you to invest in the courses, conferences, or training that will help you advance your career.
• Looking for your community? Find it here. From weekly company gatherings and team outings to employee led clubs, we foster a connected culture where everyone belongs.

We encourage applicants from diverse backgrounds to apply and ask that you please send your application in English and help us reduce unconscious bias by leaving out your picture, age, address, and other unnecessary information in your CV.