TRAFFIC
KwaZulu-Natal
In-Store Customer Experience Specialist
Clicks Group Limited
Job Description
A leading health and beauty retailer in South Africa seeks an operational staff member to deliver exceptional customer service and manage point of sale activities efficiently. Responsibilities include handling cash, promoting loyalty programs, and ensuring high levels of customer satisfaction. Desirable candidates should have retail or FMCG experience and meet Grade 12 Maths and English requirements. This role contributes significantly to maintaining store standards and supporting customer engagement.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.