TRAFFIC Gauteng

Personal Lines Insurance: Client Service & Retentions

Absa Bank

Job Description

A leading financial institution in Johannesburg seeks a Client Service & Retentions representative to enhance customer satisfaction through effective communication and resolution of queries. The role involves upselling insurance products and providing sound financial advice, requiring compliance with FAIS regulations. Suitable candidates should have the Further Education and Training Certificate (FETC) and must embody integrity and good standing. The position offers a hybrid work model and aims to empower service excellence in the financial sector.

About This Role

Career insights for Insurance Claims and Policy Processing Clerks positions

Salary Benchmark
$46,900/year
Source: O*NET (USD)
Key Skills for This Role
Reading Comprehension Time Management Speaking Active Listening Critical Thinking
Common Technologies
Microsoft SQL Server Microsoft Access 365 Guidewire PolicyCenter GroupMe HCPCS Level II 3M CodeFinder Epic Systems HCL Notes

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