TRAFFIC
KwaZulu-Natal
Healthcare Team Lead - Inspiring Care & Growth
CXP are now part of the Huntswood Group
Job Description
CXP, now part of the Huntswood Group, is seeking a Team Leader for US shifts to drive customer service performance. The role involves managing team KPIs, handling HR matters, coaching team members, and ensuring a motivating work environment. Ideal candidates will have US leadership and healthcare experience, along with a strong background in international call centers. This position emphasizes technical problem-solving and continuous improvement.
About This Role
Career insights for Medical and Health Services Managers positions
Salary Benchmark
R29,118/month
R19,715 to
R36,092/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Critical Thinking
Speaking
Active Listening
Complex Problem Solving
Judgment and Decision Making
Common Technologies
eClinicalWorks V12
Epic EHR
Dentrix Ascend
Blackboard Learn Ultra
Microsoft SQL Server 2022
SQL
Expert Health Data Programming Vitalnet
IBM SPSS Statistics 29
Medical and Health Services Managers Insights
Median Salary (ZAR)
R29,118/month
Job Outlook
This career will grow rapidly in the next few years.