Head of Mondo Mobile

At RewardsCo, we don't just manage business-we own it.

We're looking for a commercially driven leader with a fresh, innovative mindset and cutting edge experience to take full ownership of Mondo Mobile. This role is all about execution, accountability, and delivering results.

You will own revenue, performance, and operational delivery end to end, translating strategy into measurable outcomes and driving performance across every part of the business-from product innovation to BPO execution.

This is a high performance, results driven environment. If you thrive on ownership, accountability, and making a real commercial impact, this is the role for you.

• Take full ownership of the Mondo Mobile strategy and its execution
• Drive revenue growth, profitability, and long term commercial success
• Build scalable business models to support growth, retention, and market expansion

• Set and manage KPIs across sales, fulfilment, collections, and base management
• Drive operational efficiency, improve customer retention, and maximise lifecycle value
• Hold BPO partners accountable to SLAs and performance standards
• Implement automation and digital solutions for better scale and control

• Own product performance, pricing, packaging, and go to market delivery
• Expand through MVNO partnerships, reseller models, and on biller agreements
• Identify and unlock new revenue streams such as device financing and alternative credit models
• Monitor market trends to maintain competitive advantage

• Be the central point of accountability across Mondo Mobile and BPO operations
• Deliver clear, data led reporting to stakeholders
• Drive alignment across marketing, sales, finance, CX, and CVM teams
• Lead engagement with external partners and industry stakeholders

• Consistent revenue growth and profitability
• Improved customer retention, ARPU, and base performance
• High performing BPO delivery against SLAs
• Growth of partnerships and market reach
• Scalable, efficient, and controlled operational environment

• Proven commercial leadership in telecoms, mobile, fintech, or BPO environments
• A fresh, innovative mindset with cutting edge experience in your field
• Track record of owning and delivering revenue targets
• Experience managing outsourced operations and cross functional teams
• Strong commercial acumen with data driven decision making
• Confident stakeholder manager, able to influence at senior levels
• Thrives in a results driven, high performance environment

• Full ownership of a high growth, commercially critical business unit
• Direct impact on revenue, strategy, and market positioning
• Opportunity to build and scale a performance led operation with a fresh perspective
• Work in an environment that rewards accountability, execution, and results