TRAFFIC
Western Cape
Head Concierge & Guest Experience Leader
University of Fort Hare
Job Description
A prominent hotel in Cape Town is seeking a Chief Concierge to ensure exceptional service and smooth operation of the Concierge department. Responsibilities include managing the concierge team, coordinating guest services, and maintaining high standards of operational efficiency. The role requires 4 years of experience in a similar position in hotels and graduates from reputable hotel management schools. The ideal candidate should have strong networking skills and proficiency in Front Office tasks, along with a valid PDP Driver's License.
About This Role
Career insights for Concierges positions
Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Listening
Speaking
Coordination
Common Technologies
Microsoft Outlook
Microsoft PowerPoint
Billing software
Budgeting software
Web browser software