TRAFFIC Western Cape

Head Concierge & Guest Experience Leader

University of Fort Hare

Job Description

A prominent hotel in Cape Town is seeking a Chief Concierge to ensure exceptional service and smooth operation of the Concierge department. Responsibilities include managing the concierge team, coordinating guest services, and maintaining high standards of operational efficiency. The role requires 4 years of experience in a similar position in hotels and graduates from reputable hotel management schools. The ideal candidate should have strong networking skills and proficiency in Front Office tasks, along with a valid PDP Driver's License.

About This Role

Career insights for Concierges positions

Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation Social Perceptiveness Active Listening Speaking Coordination
Common Technologies
Microsoft Outlook Microsoft PowerPoint Billing software Budgeting software Web browser software

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