TRAFFIC Western Cape

Guest Services & Virtual Assistant - Hospitality

Talent Shore

Job Description

A growing serviced accommodation company in Cape Town is seeking a Customer Service Representative and Virtual Assistant to join their dynamic team. The role involves handling inbound and outbound calls, scheduling tasks, and managing guest feedback, primarily concerning UK clients. Candidates will receive comprehensive training in hospitality systems, making experience in the industry favorable but not essential. This opportunity offers a chance for a long-term and stable career within an expanding business.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager