TRAFFIC
Gauteng
Guest Reservations Specialist
The Capital Hotels & Apartments
Job Description
The Capital Hotels & Apartments in Johannesburg is seeking a Reservationist to manage communications regarding reservations via various channels. The ideal candidate will have at least 2-3 years of experience in a similar role, a Hospitality Diploma, and strong HMS system knowledge. Responsibilities include maintaining reservation records, processing cancellations, and ensuring excellent communication with guests. Attention to detail and teamwork skills are essential. Relocation costs will be borne by the candidate if applicable.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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