TRAFFIC Limpopo

Guest Experience Specialist - Front Desk & Rewards

Peermont Global Proprietary Limited

Job Description

Peermont Global Proprietary Limited is seeking a multi-functional role dedicated to delivering exceptional guest service and operational support across the Winners Circle Desk and hotel reception in Thohoyandou, Limpopo. This position involves ensuring seamless guest interactions, from check-in/check-out processes to loyalty programme facilitation.

The ideal candidate will have a Grade 12 qualification, ideally knowledge of Winners Circle and Opera systems, and the ability to work flexible shifts. Responsibilities include managing hotel operations and guest experiences, while adhering to company standards for service and compliance.

About This Role

Career insights for Concierges positions

Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation Social Perceptiveness Active Listening Speaking Coordination
Common Technologies
Microsoft Outlook Microsoft PowerPoint Billing software Budgeting software Web browser software