TRAFFIC
KwaZulu-Natal
Guest Communications Specialist - Hotel Switchboard
The Capital Hotels & Apartments
Job Description
The Capital Hotels & Apartments in Ballito is seeking a Switchboard Operator who will supervise the hotel's centralized telephone system and ensure efficient call transfers. Candidates should have a Matric qualification, very good command of English, and preferably some experience with switchboards. Being a team player with great attention to detail is crucial, along with the ability to work shifts. This role offers opportunities to contribute to excellent guest experiences.
About This Role
Career insights for Switchboard Operators, Including Answering Service positions
Salary Benchmark
R12,353/month
R9,879 to
R16,506/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening
Speaking
Social Perceptiveness
Service Orientation
Coordination
Common Technologies
HCL Notes
Microsoft Outlook
Microsoft PowerPoint
Microsoft Excel
SAP S/4HANA
Switchboard Operators, Including Answering Service Insights
Median Salary (ZAR)
R12,353/month
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