TRAFFIC
Western Cape
Global Quality Director: Strategy, Compliance & Automation
Teleperformance
Job Description
Teleperformance is seeking a Director of Quality to lead the quality strategy across key global accounts in the BFSI sector. This role requires developing a global quality strategy, ensuring adherence to FCA regulations, and driving a culture of continuous improvement.
The ideal candidate will have over 10 years of experience in senior quality roles, strong understanding of QA methodologies, and exceptional communication skills. This position is based in Cape Town, South Africa.
About This Role
Career insights for Social and Community Service Managers positions
Salary Benchmark
R51,590/month
R32,429 to
R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Learning
Active Listening
Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9
HCL Notes (formerly IBM Notes)
Microsoft Excel 365
Microsoft PowerPoint 365
CRM Systems (Various)
Claris FileMaker
Microsoft Access 365
HCPCS (Still in use, updated annually)
Social and Community Service Managers Insights
Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.
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