TRAFFIC Western Cape

German-English Remote Customer Support Specialist (6-Month Contract)

Crescendo.ai

Job Description

Crescendo.ai is seeking a German-English Bilingual Customer Support Specialist for a remote role to assist a global children's entertainment firm. Your responsibilities include resolving customer inquiries, enhancing product use, and delivering high-quality service. The position requires strong communication skills, customer empathy, and adaptability in a dynamic environment. Benefits include hybrid working, competitive pay, and professional development opportunities. Join a diverse and inclusive team committed to exceptional client experiences.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager