General Manager - Transport and OSS Tools. Group Technology

The General Manager - Transport & OSS tools is responsible to provide Group wide leadership and innovation in the Planning, design and optimisation of a sustainable and future-proof Transport network and drive transport network topology and architecture to support 5G, MEC, VNF, etc. in line with defined business objectives. The role will lead all aspects of Transport and OSS product and strategy development, from roadmap creation to delivery to market.

The General Manager is also responsible to ensure element management systems and Group Technology Tools are planned, integrated and optimised to meet business requirements. This role is accountable for designing and governing AN Level 4 architectures-intent-based orchestration with closed-loop assurance-and embedding AI (AIOps/MLOps) across Transport & OSS domains. Success is measured by closed-loop autonomy rates, MTTR/MTTD reduction through AI, zero-touch change velocity, ODA/Open API conformance, and financial value realization (opex savings and avoided capex).

MTN's heightened focus on digitalization for adjacent revenue streams and enhancing efficiency poses a great growth opportunity for the organisation. This has introduced with it the deployment of various technologies including, amongst others, API platforms, AI, cloud and IoT.

The Group's Technology function must therefore ensure the successful delivery in context of:

• Rapidly changing ICT environment
• The geographic complexity of MTN's foot print across Africa and the Middle East
• Management of executive and local shareholder expectations across all OpCos and Platform businesses
• Achievement of top quartile operating efficiency and effectiveness through scale and common processes
• Driving growth through business intelligence and standardization to maximize business impact
• Management of customer and supplier expectations
• Enhance MTN position as a leading network and system provider
• Constant dynamics and local challenges in the economic, regulatory and legal environments

We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us.
Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.
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-Can-do with Integrity
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