TRAFFIC
Western Cape
Front Office Assistant
Exceed Human Resource Consultants
Job Description
Responsibilities 
- Assist with daily front office operations, including reception and answering calls
- Handle guest enquiries and assist with accommodation bookings, check ins, and check outs
- Provide administrative support to the Events Coordinator
- Help coordinate guest logistics for events and functions
- Support the management of accommodation on the estate
- Assist in supervising housekeeping staff and ensuring rooms are prepared to standard
- Maintain accurate booking records and general admin duties
- Support day to day operational needs as the accommodation offering expands
- Qualification in Tourism, Hospitality, or similar
- 1-3 years' experience in hospitality, tourism, or administrative role
- Strong organisational and administrative skills
- Good communication and customer service skills
- Professional and well presented
- Ability to multitask and work in a fast paced environment
- Willingness to work a 45 hour week, including occasional Saturdays
About This Role
Career insights for Hotel, Motel, and Resort Desk Clerks positions
Salary Benchmark
$30,790/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Social Perceptiveness
Speaking
Service Orientation
Active Listening
Coordination
Common Technologies
Incident tracking software
Property management system PMS software
Yardi software
Blink
ASI FrontDesk
InnQuest roomMaster
Ramesys Hospitality
Microsoft Excel
Hotel, Motel, and Resort Desk Clerks Insights
Job Outlook
This career will grow rapidly in the next few years.
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