TRAFFIC
Mpumalanga
Front Desk Guest Experience Specialist
ANEW Hotels & Resorts Pty
Job Description
A leading hotel chain in eMalahleni is seeking a professional Receptionist to enhance guest experiences. Responsibilities include managing check-ins/outs, handling inquiries, and delivering outstanding customer service. Ideal candidates should possess strong communication skills, attention to detail, and a passion for hospitality. Proficiency in Opera PMS is essential, and the role demands a calm demeanor under pressure while ensuring a seamless guest experience.
About This Role
Career insights for Concierges positions
Salary Benchmark
$37,150/year
Source: O*NET (USD)
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Listening
Speaking
Coordination
Common Technologies
Microsoft Outlook
Microsoft PowerPoint
Billing software
Budgeting software
Web browser software