TRAFFIC
Western Cape
French Customer Care Agent: First-Contact Experience
Teleperformance
Job Description
Teleperformance is seeking a Customer Service Agent in Cape Town to deliver exceptional service to valued customers through various channels. Responsibilities include handling customer queries, resolving complaints, and maintaining high performance standards. Ideal candidates will possess strong English skills, empathy, and the ability to adapt in a dynamic environment. A Matric certificate and previous experience in a call centre or customer service are advantageous. Join a team that prioritizes integrity, quality, and customer satisfaction.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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