TRAFFIC Mpumalanga

Food & Beverage Duty Manager

Kruger Gate Hotel

Job Description

Job Description: We are seeking a dynamic and experienced F&B Duty Manager to oversee daily operations across our restaurants, bars, and banqueting facilities. This role is pivotal in ensuring exceptional guest experiences, smooth service delivery, and effective team leadership.

Key Responsibilities
  • Supervise and coordinate all F&B operations during assigned shifts.
  • Ensure high standards of service, quality, and guest satisfaction.
  • Lead, motivate, and train staff to deliver consistent excellence.
  • Handle guest queries, feedback, and complaints professionally.
  • Monitor stock levels, ordering, and cost control measures.
  • Maintain compliance with health, safety, and hygiene regulations.
  • Support senior management in implementing operational strategies.
  • Strong leadership and team management abilities.
  • Excellent communication and interpersonal skills.
  • Proven problem solving and decision making skills.
  • Ability to work under pressure in a fast paced environment.
  • Solid knowledge of F&B operations, service standards, and hospitality trends.
  • Financial awareness and ability to manage budgets and costs.
  • Customer focused mindset with a passion for delivering memorable experiences.
Qualifications & Experience
  • Diploma/Degree in Hospitality Management or related field (preferred).
  • Minimum 3-5 years' experience in F&B supervisory or management roles.
  • Experience in hotel or resort 4 or 5-star environments is advantageous.

About This Role

Career insights for First-Line Supervisors of Food Preparation and Serving Workers positions

Salary Benchmark
$38,520/year
Source: O*NET (USD)
Job Outlook
This career will grow rapidly in the next few years and will have large numbers of openings.
Key Skills for This Role
Coordination Monitoring Speaking Active Listening Service Orientation
Common Technologies
Microsoft Excel Restaurant Operations & Management Spreadsheet Library Evernote Microsoft Word Intuit QuickBooks Point of Sale NCR Advanced Checkout Solution NCR NeighborhoodPOS Compeat Restaurant Accounting Systems

Job Overview

Date Posted
20 Apr 2026
Location
Mpumalanga, South Africa

First-Line Supervisors of Food Preparation and Serving Workers Insights

Job Outlook
This career will grow rapidly in the next few years and will have large numbers of openings.

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This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.