TRAFFIC Gauteng

First-Line Tech Support & Customer Care

Defy

Job Description

A leading appliance company in Gauteng is seeking a customer service representative to liaise with customers and retailers. You will provide technical support, manage systems, and ensure service targets are met. Candidates should have at least one year of call centre experience, possess good communication skills, and be fluent in English. This role is vital for maintaining customer satisfaction and achieving KPIs in a busy environment.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.