TRAFFIC
Western Cape
Finance Administrative Coordinator: Billing & Invoicing
University of Fort Hare
Job Description
An established yet growing and dynamic company in Bellville requires the services of a billing administrator. The role's aim will be to ensure that accounts are processed and sent out in a timely manner.
Billing Administrator
Electrical Technician
Senior Sales Executive - Smart Card Solutions
Buyer
Community & Customer Experience Coordinator Purpose of the Role: To deliver responsive, solution driven customer support across all platforms while actively managing and engaging the brand's online community, contributing to a positive and consistent customer experience that strengthens brand loyalty.
Key Responsibilities
Administrative Coordinator Experience and Qualifications
Billing Administrator
- Working knowledge of basic financial and accounting concepts.
- Computer literate and experienced in MS Excel / Microsoft Office.
- Previous billing system program experience.
- Attention to detail; must pick up and correct mistakes.
- Work well under pressure with accuracy.
- Be able to reconcile accounts.
- Fully bilingual - English and Afrikaans.
- Excellent communication skills - verbal and written.
- Time management skills.
- Problem solving skills.
- Willing to work overtime if required.
- Reliable and honest.
- Must be able to work in a team environment.
- Matric / Grade 12.
- Valid driver's licence.
- Excellent client service skills with an appreciation for professionalism.
- Computer literate and experienced in MS Excel / Microsoft Office.
Electrical Technician
- Technical audits on properties.
- Examine recoveries from a technical perspective.
- Make technical drawings of metering reticulation of properties examined.
- Installation of electrical metering equipment, including meters & CT's.
- Calculate / forecast recoveries.
- Stock management.
- General administrative and ad hoc tasks.
- Excellent knowledge of Excel and report writing ability. Must be able to work under pressure.
- Grade 12 / Matric qualification.
- At least N4 qualified electrician.
- At least 2 (two) years metering related experience.
- Fully bilingual (Afrikaans & English).
- Excellent client service.
- Drivers licence essential.
- Timekeeping and planning.
- Good verbal and written skills.
- Good computer skills (MS Excel).
- Deadline and goal orientated.
- Work well under pressure.
Senior Sales Executive - Smart Card Solutions
- Identify, develop, and close high value sales opportunities.
- Lead, manage, and support a sales team in achieving targets.
- Build and maintain strategic relationships with senior corporate clients.
- Oversee CRM, reporting, and sales processes.
- Coordinate with international production teams (U.S., U.K., China).
- Stay abreast of industry trends and provide training or guidance to team members.
- Extensive corporate or enterprise sales experience, ideally in technical, solutions based, or technology sectors.
- Proven track record in managing complex deals and closing high value contracts.
- Strong business development experience and ability to lead a sales team.
- Exceptional communication, presentation, and relationship management skills.
- Experience in mentoring or managing junior sales staff.
- Post matric qualification; further technical/business education is advantageous.
- Native proficiency in English (spoken and written).
- Remote work; normal hours 14:00-22:00 or 16:00-00:00 SA time, Monday-Friday.
- Work may occasionally extend beyond hours for U.S. market alignment.
- Reliable internet, electricity, laptop, and mobile phone essential.
- Competitive base salary plus lucrative USD based commission structure.
- Opportunity to grow within a global, technical market, specializing in hotel key cards, access control, transport, medical, ID badges, loyalty cards, banking solutions, and more.
Buyer
- Respond promptly to supplier, retail, and customer queries; resolve stock related complaints.
- Evaluate suppliers, negotiate deals, and manage purchase planning based on sales trends, specials, and cash flow.
- Manage orders, deliveries, back orders, out of stock situations, and customer specific requests.
- Liaise with finance on account payments and supplier credit limits.
- Implement pricing strategies, promotions, and manage price changes.
- Maintain accurate stock levels, identify overstock or shortages, and coordinate replenishment.
- Drive process improvements, innovation, and change initiatives.
- Keep accurate records, reports, and documentation for orders, stock, and pricing.
- Support HR and training within the mini business unit; ensure SOPs are followed.
- Assist with warehouse, stocktakes, and ad hoc duties.
- Uphold professional standards, effective communication, and personal accountability.
- Strong experience in procurement, stock management, and supplier relations.
- Excellent organizational, planning, and prioritization skills.
- Strong negotiation and analytical abilities.
- High attention to detail and accuracy in record keeping.
- Effective communication skills (verbal and written).
- Ability to drive process improvement and manage change.
- Team player with leadership and mentoring capability.
- Ability to work under pressure and meet deadlines.
- Commitment to personal and professional excellence.
Community & Customer Experience Coordinator Purpose of the Role: To deliver responsive, solution driven customer support across all platforms while actively managing and engaging the brand's online community, contributing to a positive and consistent customer experience that strengthens brand loyalty.
Key Responsibilities
- Managing customer queries across multiple channels including phone, email, WhatsApp, social media, and online platforms.
- Responding to all customer interactions timeously and resolving queries in full.
- Monitoring social media platforms and online reviews, ensuring consistent engagement and brand presence.
- Investigating and resolving customer complaints, escalating where necessary.
- Maintaining accurate records of all customer interactions and feedback.
- Liaising with internal teams (stores, warehouse, logistics) to ensure efficient service delivery.
- Assisting with e commerce support, including online orders, returns, and product queries.
- Identifying recurring customer issues and contributing to improved processes and solutions.
- Supporting marketing initiatives through customer feedback, promotions, and campaign execution.
- Assisting in maintaining website content, including customer facing information and feedback channels.
- Monitoring competitor activity and customer trends to enhance service delivery and engagement.
- Contributing ideas to improve overall customer experience and brand interaction.
- Minimum 2-3 years' experience in a customer service or customer facing role within retail, FMCG, or e commerce.
- Experience engaging with customers across digital platforms (social media, WhatsApp, online support).
- Proficient in MS Office and digital communication tools.
- Strong written and verbal communication skills with high attention to detail.
- Ability to work under pressure and manage high volumes of customer interaction.
- Proactive, solutions driven mindset with strong problem solving ability.
- Good organisational and time management skills.
- Interest in food, cooking, or retail advantageous.
- Driver's licence and own transport essential.
- Fluent in English and Afrikaans (read, write, speak).
Administrative Coordinator Experience and Qualifications
- Relevant degree.
- At least 2-3 years of experience in an administrative or financial role.
- Contracts
- Perform cost calculations on transactions.
- Check that sales contracts are signed.
- Draw up internal sales contracts.
- Invoicing
- Invoicing and store necessary documents.
- Email / post invoice to client.
- Make transfers to other marketers.
- Draw up credit notes.
- Create and send pro forma invoices.
- Loading of external invoices
- Prepare creditors invoices for payment (POC).
- Load storage invoices on correct contract.
- Load transport invoices on primary cost for loads unloaded in stores.
- Miscellaneous
- Provisions.
- Commissions checked monthly on time.
- Closing of contracts end February and September.
- Six (6) months reconciliations.
- Handle minor inquiries/complaints as soon as possible.
- New debtors and creditors collection of necessary paperwork.
- Inventory
- Complete inventory report.
- Check inventory in stores with GP inventory.
- Complete request for inventory adjustments where necessary.
- Annual inventory confirmation.
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About This Role
Career insights for Billing and Posting Clerks positions
Salary Benchmark
$45,590/year
Source: O*NET (USD)
Key Skills for This Role
Reading Comprehension
Mathematics
Active Listening
Critical Thinking
Monitoring
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