Engineering Operations Technician, DCEO

We are looking for a Data Center Engineering Operations Technician to join our expanding Infrastructure Operations team. A Data Center Engineering Operations Technician role is a hands on electrical and mechanical equipment troubleshooting and operation responder. If you like to use apply your electrical and mechanical skills to solve problems, we'd like to meet you. Your work will help to maintain one of the world's largest information system infrastructures.

Follow and maintain the highest safety standards and diligently encourage a world class safety culture. As a facility owner team, ensure remediation of safety risks/issues in conjunction with other teams. Own the safety initiatives and projects to foster strong safety culture.

• Operational experience and familiarity with electrical and mechanical equipment, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers.
• Troubleshoot events within internal Service Level Agreements (SLA's).
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.).
• Supervise contractors who perform servicing or preventive maintenance.
• Manual handling and lifting of equipment may be required (weight limits in accordance with health & safety regulations).
• Ability to work shifts following established job plans and procedures.
• Maintain equipment reliability and availability to support customer operations.

• Read and interpret technical prints and drawings.
• Use basic understanding of mechanical/electrical/fire systems and associated controls.
• Work with operational and administrative dashboards.
• Assist in creating job plans and procedures.
• Ensure all work meets data center performance metrics.

• Apply general technical knowledge to determine appropriate tasks and procedures.
• Escalate to experienced peers when situations require deviation from standard procedures.
• Assist with mitigating operational risks and excellence issues.

• Work on one or more process paths within the team.
• Serve as primary contact for local partner teams.
• Collaborate with peers and escort vendors.
• Provide training on day to day operations to less experienced team members.
• Influence peers and team members at site and cluster levels.

• 2+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience.
• Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent.
• Knowledge of safe electrical practices according to guidelines set by relevant electrical safety supervisory bodies (e.g., ECSSAI and RECI in Ireland).

• 2+ years of data center engineering experience.

Amazon is an equal opportunities employer, and we value your passion to discover, invent, simplify and build. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief. Amazon is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. Amazon requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae. If you have a disability and need a workplace accommodation or adjustment during the application or hiring process, including support for the interview or onboarding process, please visit for more information.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.