TRAFFIC
KwaZulu-Natal
Energy Customer Support Specialist - Billing & Service
Freelanceshop
Job Description
Eskom Holdings SOC Ltd is looking for motivated individuals to join their Customer Service Call Center team in Umkomaas, KwaZulu-Natal. As a Customer Service Call Center Agent, you will be the first point of contact for customers, providing timely and empathetic support to address inquiries and resolve issues.
Ideal candidates should have strong communication skills and a customer-centric mindset. This full-time position offers competitive salary, comprehensive medical aid, and opportunities for professional development.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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