TRAFFIC KwaZulu-Natal

Energy Customer Support Specialist - Billing & Service

Freelanceshop

Job Description

Eskom Holdings SOC Ltd is looking for motivated individuals to join their Customer Service Call Center team in Umkomaas, KwaZulu-Natal. As a Customer Service Call Center Agent, you will be the first point of contact for customers, providing timely and empathetic support to address inquiries and resolve issues.

Ideal candidates should have strong communication skills and a customer-centric mindset. This full-time position offers competitive salary, comprehensive medical aid, and opportunities for professional development.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager