TRAFFIC Western Cape

Duty Manager/F&B Manager

Bushwise

Job Description

Knysna, South Africa Posted on 05/20/2026

A lodge on the famous Garden Route Coast. Located just 3.5 hours from Cape Town, is seeking a highly energetic, double-threat Duty Manager / F&B Manager to oversee front-of-house hospitality, shift operations, and our day-to-day restaurant service delivery.

KEY RESPONSIBILITIES

  • F&B Operations: Supervise daily breakfast, lunch, and dinner services at Restaurant , ensuring flawless table set-ups and dynamic guest interaction.
  • Duty Management: Act as the main point of contact for guests during shifts, overseeing check-ins/check-outs, managing general requests, and resolving queries swiftly.
  • Inventory & Cost Control: Handle strict beverage and food stock controls, routine stock takes, ordering, and receiving protocols to maintain precise par levels.
  • Staff Leadership: Manage, mentor, and continually train the service waiters, bar staff, and clearing brigades to uphold our luxury service standards.
  • Financial Administration: Oversee the restaurant point-of-sale (POS) cash-ups, accurate billing, and month-end report updates for senior management.
Requirements

MINIMUM REQUIREMENTS

  • Experience: 2-3 years of Food & Beverage supervisory or Restaurant/Duty Management experience, ideally within a 4- or 5-star hotel, resort, or boutique safari environment.
  • Qualifications: A Hospitality Management or F&B Certificate/Diploma is highly advantageous.
  • Skills: Strong stock control acumen, professional hosting skills, and a solid understanding of fine South African wine pairings.
  • Attributes: Gracious personality, highly presentable grooming habits, and a hands-on approach to leadership in a bush environment.
  • Languages: Fluency in English and Afrikaans is required to effectively communicate with local and international clientele.
  • Logistics: Valid South African Driver's License is essential. This is a live-in position tailored for a single placement.
BENEFITS INCLUDED
  • Meals provided while on duty.
  • Rotational work cycle (to be confirmed at interview phase).

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions