Driver Verification Virtual Assistant

We are seeking a detail-oriented and proactive Virtual Assistant (VA) to support high-volume driver verification operations for a trucking organization. This role is critical to ensuring timely completion of employment, safety, and compliance verifications for commercial drivers. The ideal candidate is highly organized, persistent in follow-up, comfortable communicating with external contacts, and capable of managing sensitive data with strict confidentiality.

• Research prior employers and relevant contacts using online tools and databases
• Initiate verification requests via email, electronic fax, or other approved channels
• Conduct outbound calls to confirm contact information and submission details
• Follow up consistently until completed verifications are received
• Track progress across multiple requests per driver application
• Maintain documentation and status updates in internal systems

• Manage verifications covering the past three years of employment history
• Obtain drug and alcohol, safety, and accident history reports from previous employers
• Handle high-volume workloads where a single application may involve multiple employers (often up to 10)
• Ensure completion within internal turnaround targets

• Handle confidential personal information (e.g., SSN, driver's license data) with strict adherence to security protocols
• Comply with all confidentiality agreements and data protection policies
• Utilize secure systems for document transmission and storage

• Strong computer proficiency and ability to learn new systems quickly
• Excellent internet research skills (e.g., locating company contacts and verification channels)
• Clear and professional verbal and written communication skills
• Confidence making outbound calls and speaking with business representatives
• Exceptional organizational skills and attention to detail
• Ability to manage multiple tasks simultaneously and meet deadlines
• Persistent follow-up mindset with strong task ownership
• Reliable internet connection and quiet workspace

• Experience working for a trucking company, transportation firm, or truck driver recruitment agency
• Background in driver recruiting, onboarding, safety/compliance, or DOT-related administrative support
• Experience with employment verification for commercial drivers
• Familiarity with industry-standard forms and processes for driver history checks
• Experience in high-volume recruiting or onboarding environments
• Familiarity with electronic fax platforms and document management tools
• Experience handling sensitive or regulated data

• Initial focus on driver verification processes
• Opportunity to expand into additional administrative or compliance tasks based on performance
• Month-to-month contract structure

• Has experience supporting trucking operations or driver recruiting teams
• Is not hesitant to make phone calls to unfamiliar organizations
• Thrives in fast-paced, high-volume environments
• Can independently track tasks and ensure nothing falls through the cracks
• Demonstrates persistence, professionalism, and accountability
• Values accuracy, confidentiality, and process discipline

$1,100 - $1,800 a month

Full-Time (40 hours/week), Central Standard Time (CST)

100% REMOTE

$50 birthday bonus

$200 testimonial bonus

$300 tenure bonus every 6 months

$500 entry monthly raffle

NO TRACKER. NO PROBLEM