SOUTH AFRICA · SALARY IN RANDS

Driver/Sales Workers

What the work involves, the skills employers want, and how to get started in South Africa.

  • Delivery Man
  • Driver
  • Driver Salesman
  • Pizza Delivery Driver
  • Route Delivery Driver
  • Route Driver
  • Route Sales Driver
  • Route Sales Representative

What do Driver/Sales Workers do?

Driver/Sales Workers are professionals responsible for delivering goods to customers while also engaging in sales activities. They operate vehicles such as trucks, vans, or other delivery vehicles to transport products from warehouses or distribution centers to various locations, including retail stores and direct consumer addresses. In addition to driving, these workers are involved in selling products, which may include taking orders, discussing products with customers, and ensuring customer satisfaction. Their role often requires good customer service and communication skills, as they need to establish and maintain relationships with clients while effectively handling transactions and any related paperwork. Overall, Driver/Sales Workers play a critical role in the logistics and sales ecosystem, ensuring timely delivery and promoting product sales in the field.

What the work actually is

  • Drive trucks to deliver such items as food, medical supplies, or newspapers.
  • Inform regular customers of new products or services and price changes.
  • Record sales or delivery information on daily sales or delivery record.
  • Listen to and resolve customers' complaints regarding products or services.
  • Collect money from customers, make change, and record transactions on customer receipts.

Skills employers expect

Skills

  • Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking Talking to others to convey information effectively.
  • Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Service Orientation Actively looking for ways to help people.
  • Complex Problem Solving Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Abilities

  • Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression The ability to communicate information and ideas in speaking so others will understand.
  • Near Vision The ability to see details at close range (within a few feet of the observer).
  • Problem Sensitivity The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
  • Speech Clarity The ability to speak clearly so others can understand you.

Knowledge

  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Transportation Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
  • Public Safety and Security Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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How people get into it

Education of new hires

High school diploma or equivalent or: GED, High School Equivalency Certificate
Less than high school diploma

A normal week

  • Operating Vehicles, Mechanized Devices, or Equipment
  • Handling and Moving Objects
  • Performing General Physical Activities
  • Getting Information
  • Performing for or Working Directly with the Public

Tools used on the job

Technology

  • Spreadsheet software Microsoft Excel
  • Data base user interface and query software MobiTech Systems Route Sales Trakker · Regulussoft Route Accounting · Soft Essentials Vending Essentials
  • Map creation software GEOCOMtms A.Maze Planning · Route planning software
  • Project management software bMobile Technology Route Manager · bMobile Technology Sales
  • Communications server software IBM Domino

Tools

  • Delivery trucks Delivery vans · Propane delivery trucks
  • Bar code reader equipment Barcode scanners
  • Pallet trucks Pallet movers
  • Portable data input terminals Handheld computers
  • Laser fax machine Laser facsimile machines

Who it suits

Realistic

Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

Conventional

Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.

Enterprising

Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.

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Questions people ask

How much do Driver/Sales Workers earn in South Africa?

Driver/Sales Workers salaries in South Africa vary by experience, province and employer.

What do Driver/Sales Workers do?

Drive trucks to deliver such items as food, medical supplies, or newspapers, Inform regular customers of new products or services and price changes and Record sales or delivery information on daily sales or delivery record.

How do I know if this career fits me?

Take the free Assessify career assessment. It matches your answers to careers and shows the South African salary next to each one.