Driver/Sales Workers
What is a Driver/Sales Workers?
Driver/Sales Workers are professionals responsible for delivering goods to customers while also engaging in sales activities. They operate vehicles such as trucks, vans, or other delivery vehicles to transport products from warehouses or distribution centers to various locations, including retail stores and direct consumer addresses. In addition to driving, these workers are involved in selling products, which may include taking orders, discussing products with customers, and ensuring customer satisfaction. Their role often requires good customer service and communication skills, as they need to establish and maintain relationships with clients while effectively handling transactions and any related paperwork. Overall, Driver/Sales Workers play a critical role in the logistics and sales ecosystem, ensuring timely delivery and promoting product sales in the field.
Tasks
- Drive trucks to deliver such items as food, medical supplies, or newspapers.
- Inform regular customers of new products or services and price changes.
- Record sales or delivery information on daily sales or delivery record.
- Listen to and resolve customers' complaints regarding products or services.
- Collect money from customers, make change, and record transactions on customer receipts.
Technology Skills
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Spreadsheet software
- Microsoft Excel
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Data base user interface and query software
- MobiTech Systems Route Sales Trakker
- Regulussoft Route Accounting
- Soft Essentials Vending Essentials
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Map creation software
- GEOCOMtms A.Maze Planning
- Route planning software
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Project management software
- bMobile Technology Route Manager
- bMobile Technology Sales
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Communications server software
- IBM Domino
Tools Used
- Delivery trucks
- Bar code reader equipment
- Pallet trucks
- Portable data input terminals
- Laser fax machine
Knowledge
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Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Food Production
Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
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English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Transportation
Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
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Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Skills
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Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
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Speaking
Talking to others to convey information effectively.
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Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
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Service Orientation
Actively looking for ways to help people.
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Complex Problem Solving
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Abilities
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Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression
The ability to communicate information and ideas in speaking so others will understand.
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Near Vision
The ability to see details at close range (within a few feet of the observer).
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Problem Sensitivity
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Speech Clarity
The ability to speak clearly so others can understand you.
Education
How much education does a new hire need to perform a job in this occupation?
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High school diploma or equivalent
or: GED, High School Equivalency Certificate
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Less than high school diploma
Work Activities
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Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
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Handling and Moving Objects
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
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Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
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Performing for or Working Directly with the Public
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Detailed Work Activities
- Operate vehicles or material-moving equipment.
- Sell products or services.
- Collect payments for goods or services.
- Provide transportation information to passengers or customers.
- Record sales or transactions data.
Work Interests
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Realistic
Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
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Conventional
Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
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Enterprising
Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
Job Outlook
Projected salary and job growth
$20800.0 - $61080.0
This career will grow rapidly in the next few years.
Assessment
Related assessments and tests
No assessment available.