TRAFFIC Western Cape

Divisional HR Manager: Western Cape (4-month maternity cover)

Ackermans

Job Description

An exciting and challenging opportunity has arisen for a Divisional Human Resource Manager within our Operations team. This role, available on a fixed-term basis for four months to provide maternity cover, will partner closely with the General Manager and Divisional Sales Manager to support our Ackermans store teams within the Southern SBU.

We are seeking a self-reliant, efficient, and influential HR professional who takes pride in delivering a high-quality service to business partners. The successful candidate will play a key role in enabling store teams to maximize their contribution to the profitability and growth of their business unit.

To succeed in this role, the incumbent must be able to work in close partnership with their SBU team and store managers, offering expert advice across a broad range of people-related matters. Strong communication skills, the ability to engage effectively at all levels, and a collaborative interpersonal style are essential attributes.

Qualification Required: Essential:
  • Degree/Diploma in Human Resources or Degree in Social Sciences

Preferred:
  • Diploma in Labour Law

Knowledge Required:
  • Current knowledge of Labour Legislation and EE laws will be beneficial

  • Preference will be given to candidates who also have a practical grasp of the retail industry

  • Strong business and retail understanding

  • Best Practice in recruitment process

  • Dismissal and CCMA/Labour Commission procedures

  • Change management at store and divisional level

  • Performance management at store level

  • Coordination of training interventions

  • Succession monitoring and coordination

Skills Required:
  • Resilience

  • Analytical skills

  • Sound Judgement

  • Communication

  • Deadline driven

  • Time management

  • Prioritising

  • Integrity

Experience Required: Essential:
  • Min of 3 years as HR Generalist within the retail Industry.

Preferred:
  • Strong business and retail understanding.

  • Business partner role.

  • Best Practice in end to end recruitment process.

  • Dismissal and Labour Commission procedures.

  • Change management at store and divisional level.

  • Performance management at store level.

  • Coordination of training interventions.

  • Succession monitoring and coordination.

Key Responsibilities: Business Partnering
  • The development of people plans and the effective implementation thereof

  • Providing and analysing people information to optimise business decisions

  • Providing expert advice on all people issues

  • The forecasting of risks and opportunities

  • The development of appropriate action plans for implementation in partnership with their divisional team and store managers

  • Acting as a change agent to heighten awareness and gain support for the Company's People Strategy and strategic priorities

  • Change agent - you will need to understand, support and promote the Company's policies and procedures and the strategic direction of the HR function of Ackermans, and have the ability to consistently apply these in practice, as well as acting as a change agent by raising awareness and gaining support for People policies and Employment Equity throughout their teams

Talent management
  • Attract and accurately identify top retail talent and recruit these individuals to the Company is a core skill for a DHRM and all candidates for the DHRM position will need to display outstanding people judgment, a very well-developed ability to recognize the attributes in others that will result in on the job performance, and have the flair to promote the Brand of Ackermans to future Phadimas.

  • Induction of new employees

  • Co-ordination of training and development initiatives

  • Succession planning

Employee Relations
  • Management of industrial relations, including the management of cases through the dispute resolution stages (Labour Commission)

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
Claris FileMaker Microsoft Access 365 Oracle Database 23c Final Cut Pro YouTube Discontinued QuickBooks POS UKG Dimensions

Job Overview

Date Posted
18 Apr 2026
Location
Western Cape, South Africa

First-Line Supervisors of Retail Sales Workers Insights

Median Salary (ZAR)
R42,824/month
Job Outlook
This career will have large numbers of openings.

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