TRAFFIC
Gauteng
Debt Counsellor
Fidelity Services Group
Job Description
Key Roles of a Debt Counsellor: 
- Assessment: Evaluate the consumer's income and expenses to determine if they are over-indebted, as described by Nedbank.
- Negotiation: Liaise with creditors to reduce interest rates and extend repayment periods to make installments affordable, according to
- Restructuring: Create a formal repayment plan, often formalized by a court order, protecting the consumer from creditor legal action.
- Consolidation: Combine multiple debt repayments into a single monthly payment.
- Protection: Advise clients, handle legal paperwork, and protect assets like homes or cars from repossession, as discussed on the National Debt Counsellors website.
- Finalization: Issue a clearance certificate once all debt (excluding home loans) is repaid to clear the consumer's credit record, as explained on the National Debt Counsellors website.
About This Role
Career insights for Bill and Account Collectors positions
Salary Benchmark
R15,648/month
R12,194 to
R22,115/month
Source: WageIndicator ZAR data
Key Skills for This Role
Active Listening
Speaking
Persuasion
Social Perceptiveness
Writing
Common Technologies
Collection-Master
Noble Systems
Microsoft Dynamics 365
Microsoft PowerPoint 365
Relational database software
ADP Accounting Solutions
QuickBooks Online
Oracle JD Edwards EnterpriseOne
Bill and Account Collectors Insights
Median Salary (ZAR)
R15,648/month
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