DC Operations Lead: Growth, Efficiency & Compliance

Key responsibilities:

• Support the growth strategy for the lines of business to grow the revenue and profit
• Management and report on Service Level Agreements (including overseeing management information reports)
• Translate the requirements of lines of business into operational plans for the functions reporting in, to ensure timely service delivery at right cost and quality, aligned to overall sub divisional strategy
• Monitor and enforce compliance of all standard operating procedures are in place for all areas and monitor and enforce compliance
• Maximize the efficiency and productivity levels of the operation, ensure compliance with agreed standards, continuously seek to optimize processes and find value add opportunities for the division
• Enable profit centers to meet all operational targets, by managing efficiency and continuous improvement
• Ensure that effective management controls and good governance practices are in place
• Perform financial planning, budgeting, forecasting, reporting and analysis of data
• Build effective, value adding, transparent relationships with all stakeholders through regular communication and reporting
• Identify opportunities and negotiate agreements with service providers and internal stakeholders
• Evaluate technology and capital requirements as determined by the tactical plan of the division
• Actively manage/assist and implement capital projects within the division
• Plan for, select, develop and retain suitable staff to ensure a high-performance team
• Establish efficient security, stock control and optimum storage conditions for all the product lines
• Oversee the processing of all inbound and outbound orders and ensure the maintenance of accurate records of all goods in and out of storage
• Report on production, resources and facilities monthly
• Constantly seeking new ways to improve DC efficiency and cost effectiveness
• Conduct regular health & safety inspections to ensure hygiene standards are maintained to the highest level possible and in compliance with legislative requirements

• Relevant degree or diploma in logistics; MBA or a commercial qualification.
• At least 10 years' experience in warehousing within a distribution environment, with at least 5 at a management level
• Knowledge and understanding of warehousing and distribution
• Sound knowledge of relevant health and safety legislation
• Proficient in relevant software packages and applications
• Experience in Warehouse Management Systems
• Previous experience with Book Master would prove advantageous.

• Sound managerial and supervisory skills
• Results orientation with a strong customer focus
• Good problem solving skills, coupled with sound interpersonal skills
• High level of attention to detail, with a focus on quality of output
• Planning and organizing skills
• Critical thinking
• A keen focus on quality and compliance standards.