TRAFFIC
Western Cape
Customer Support & Solutions Specialist
MCI Careers
Job Description
MCI Careers in Cape Town is looking for motivated Customer Service Representatives to support inbound and outbound customer service inquiries. Responsibilities include resolving customer issues, utilizing technology for account management, and ensuring a high-quality customer experience. The ideal candidates should possess a National Senior Certificate, excellent communication skills, and be customer service-oriented. MCI offers competitive compensation, paid training, and opportunities for career advancement within the organization.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
Similar Opportunities
Customer Success Manager
Western Cape
View Job
Customer Success Manager
Gauteng
View Job
Call Center Agent (Hiring Immediately)
Western Cape
View Job
ZAF Customer Service Representative BQ
Western Cape
View Job
ZAF Customer Service Representative SE - Utilities / Collections
Western Cape
View Job
Customer Service & Merchandising General Assistant
Gauteng
View Job
Customer Service Consultant
Western Cape
View Job
ZAF Customer Service Representative BK
Western Cape
View Job
Customer Care & Sales Specialist - US Market
Western Cape
View Job
Entry-Level Store & Customer Service Roles
Mpumalanga
View Job