TRAFFIC Western Cape

Customer Success Manager - Cape Town

Adapt IT Group

Job Description

Adapt IT Group in Cape Town is seeking a Customer Success Manager to oversee customer service contracts and manage customer relations. You will lead teams to enhance customer experience, provide direction, and ensure retention strategies are executed. The role is pivotal in aligning our services with the needs of clients in various industries. If you're skilled in customer service management and passionate about improving customer outcomes, we want to hear from you.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks