TRAFFIC Western Cape

Customer Success Manager: Adoption & Growth Leader

Meltwater

Job Description

Meltwater is seeking a Customer Success Manager in Cape Town who will drive impactful outcomes through product adoption. The role involves collaborating with internal teams and providing strategic guidance to maximize customer value.

With a preferred Bachelor's degree and 3 years of relevant experience, the ideal candidate will have excellent communication skills and a proactive approach. This position offers flexible paid time off and health benefits.

About This Role

Career insights for Social and Community Service Managers positions

Salary Benchmark
R51,590/month
R32,429 to R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation Social Perceptiveness Active Learning Active Listening Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9 HCL Notes (formerly IBM Notes) Microsoft Excel 365 Microsoft PowerPoint 365 CRM Systems (Various) Claris FileMaker Microsoft Access 365 HCPCS (Still in use, updated annually)