TRAFFIC Not Specified

Customer Service Representative

Talent Shore

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Job Description

Remote, South Africa Posted on 12/08/2025

Be the friendly, helpful voice on the phone, email, or chat - solving problems and making someone's day.

Cross-Selling and Upselling

Spot opportunities to upsell or cross-sell - helping customers find exactly what they need and processing their orders accurately.

Phone Answering

Provide prompt and courteous support, maintaining professionalism on every call.

Reporting on Daily KPIs

Track and report on key performance indicators, ensuring targets are met and exceeded.

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About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark

R16,903/month

R12,178 to R24,093/month

Source: WageIndicator ZAR data

Job Outlook

This career will have large numbers of openings.

Key Skills for This Role

Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking

Common Technologies

Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager

Related Career Paths

Credit Authorizers, Checkers, and Clerks Insurance Claims and Policy Processing Clerks New Accounts Clerks Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel

Full Career Guide: Customer Service Representatives

Job Overview

Date Posted

18 May 2026

Location

Not Specified, South Africa

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