Customer Service and Administrative Assistant

Customer Service and Administrative Assistant

2026-04-17 - 2026-05-17

Permanent

SW006268

Logistics, Warehouse & Freight

My client is seeking a proactive and detail-oriented Customer Service & Administrative Assistant to join their team in Somerset West.

This role is ideal for an energetic individual who enjoys a fast-paced environment, multitasking, and taking ownership of both administrative and client-facing responsibilities. The successful candidate will support daily operations while ensuring excellent service delivery and smooth workflow management.

• Handle client communication via phone, email, and WhatsApp
• Prepare quotes, place orders, and follow up with suppliers
• Process and capture invoices accurately
• Maintain records using Excel, Outlook, and internal systems
• Learn and use accounting software (IQ)
• Resolve client queries and operational issues efficiently
• Assist with ad hoc administrative and personal tasks
• Ensure high levels of accuracy and attention to detail
• Work independently and manage daily priorities

• Proven experience in administration or customer service
• Strong computer skills (Excel, Outlook, Windows, WhatsApp)
• Ability to learn new systems quickly

• Strong communication and interpersonal skills
• Excellent problem-solving ability
• Ability to work under pressure and multitask
• High attention to detail and accuracy
• Reliable, trustworthy, and organised
• Calm and professional in conflict situations