TRAFFIC Western Cape

Customer Service Advisor: Collections (Fast-Paced)

Sigma Connected Ltd

Job Description

Sigma Connected Ltd is seeking a Customer Service Advisor in Cape Town. Role involves inbound and outbound customer service, demanding excellent communication and customer service skills. Candidates must have at least 1 year of experience in a UK-based BPO, a Matric certificate, and the ability to work effectively under pressure. This position offers comprehensive training and a supportive environment aimed at professional growth and development. Join a diverse and inclusive workplace committed to employee well-being.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager