TRAFFIC Gauteng

Customer Retention Specialist: Build Loyal Relationships

King Price Insurance Company Ltd

Job Description

A leading insurance firm in South Africa, Gauteng is seeking a passionate Retentions Consultant. You will manage client relationships and deal with queries to ensure retention and loyalty among clients. Ideal candidates should have a matric qualification and prior experience in retentions is a plus. The role requires strong problem-solving and communication skills to handle complex client interactions effectively.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager