TRAFFIC
Mpumalanga
Customer Growth & Service Advisor - Fixed Term
FirstRand Bank Limited
Job Description
FirstRand Bank Limited is seeking candidates for a Fixed Term Contract role aimed at providing exceptional service to customers by understanding their needs and processing requests promptly.
Responsibilities include achieving profit growth, managing customer accounts, ensuring compliance with regulations, and tracking sales activities. The position emphasizes the importance of a positive customer experience and personal development.
All appointments will align with the Bank's Employment Equity plan, promoting opportunities for individuals with disabilities.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.
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