TRAFFIC
Western Cape
Customer Experience & Retention Specialist
Tp-8f723eaf
Job Description
Tp-8f723eaf in Cape Town is seeking a Customer Service Representative to provide a Simply Brilliant customer experience. The ideal candidate will handle day-to-day customer requests across various communication channels, promote the brand, and ensure satisfaction while complying with regulatory requirements. Preferred qualifications include a Matric or equivalent and 6 months to 1 year of experience in a retail or service-driven environment. A commitment to maintaining high standards of customer service is essential.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
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Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
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Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.