TRAFFIC
Gauteng
Customer Experience Lead
Tracker South Africa
Job Description
Tracker South Africa seeks a Supervisor: Customer Services for its Head Office in Randburg. The successful candidate will manage the Customer Service team, enhance customer experiences, and oversee the OPEX budget for the region.
Ideal candidates should possess at least 3 years of supervisory experience and strong CRM skills, alongside proficiency in MS Office and knowledge of Tracker's systems. This role requires effective communication abilities and the capacity to work under pressure.
About This Role
Career insights for First-Line Supervisors of Non-Retail Sales Workers positions
Salary Benchmark
$84,570/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening
Management of Personnel Resources
Monitoring
Speaking
Coordination
Common Technologies
Oracle Marketing Cloud
Salesforce Platform
Salesforce Sales Cloud
YouTube
Cisco Webex
8x8 Work
Zoom
Microsoft Dynamics 365
First-Line Supervisors of Non-Retail Sales Workers Insights
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