TRAFFIC Gauteng

Customer Experience Advocate - Growth & Support

Schneider Electric

Job Description

Schneider Electric is seeking enthusiastic individuals for the Customer Service team to enhance customer experiences. Candidates will manage order processing, provide support via phone, email, and chat, and handle complaints effectively.

The ideal candidate has a relevant degree and 1-4 years of experience, with solid communication and organizational skills. This role offers a supportive environment with training programs and clear career progression opportunities.

About This Role

Career insights for Customer Service Representatives positions

Salary Benchmark
R16,903/month
R12,178 to R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Reading Comprehension Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT Salesforce Sales Cloud Airtable Microsoft Access 365 Oracle Database Cloud Service Microsoft Dynamics 365 Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Cloud Manager