TRAFFIC
Western Cape
Customer Care & Tech Support Specialist
Teleperformance
Job Description
A leading customer care firm based in Cape Town is seeking a Customer Care Representative to provide exceptional service to customers. The role involves resolving customer queries, supporting sales opportunities, and ensuring high standards of service excellence. Candidates should have at least 6 months of experience in a similar environment and preferably have a background in retail or consumer electronics. The position offers opportunities for skill development and a chance to make a significant impact on customer satisfaction.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.