TRAFFIC
KwaZulu-Natal
Customer Care Specialist - Growth, Rewards & Wellness
Mr Price
South African Rand . ZAR 50,000 - 200,000
Job Description
A leading retail company in Durban seeks a Call Centre Agent for customer service. You will assist customers through phone, email, WhatsApp, or webchat, ensuring each interaction is friendly and professional. Responsibilities include resolving issues with online purchases, handling complaints, and updating customer details. Candidates should have a Grade 12 certificate and at least 2 years of experience in customer support, alongside strong communication and problem-solving skills. The company offers incentives, team discounts, and wellness programs.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
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Microsoft Access 365
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Oracle JD Edwards EnterpriseOne
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Job Overview
Date Posted
03 Mar 2026
Salary
South African Rand . ZAR
50,000 - 200,000
Location
KwaZulu-Natal, South Africa
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.