Customer Care Specialist - Growth, Rewards & Wellness

A leading retail company in Durban seeks a Call Centre Agent for customer service. You will assist customers through phone, email, WhatsApp, or webchat, ensuring each interaction is friendly and professional. Responsibilities include resolving issues with online purchases, handling complaints, and updating customer details. Candidates should have a Grade 12 certificate and at least 2 years of experience in customer support, alongside strong communication and problem-solving skills. The company offers incentives, team discounts, and wellness programs.