TRAFFIC
Free State
Customer Advisor - Digital & Self-Service Channels (12 Month)
FirstRand Namibia Limited
Job Description
A leading financial institution in Bloemfontein is seeking a Community Advisor to enhance customer experiences by understanding diverse needs and driving sales through tailored solutions. The role requires effective communication, attention to detail, and a commitment to exceptional service. Ideal candidates hold NQF Level 4 with additional qualifications preferred. A shift structure is necessary, offering growth opportunities in a supportive team environment.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.