TRAFFIC
Free State
Customer Advisor - Digital & Self-Service Channels (12 Month)
FNB Namibia
Job Description
A leading financial institution in Bloemfontein is seeking a Community Advisor for Alternative Channels. This role involves delivering exceptional customer experiences, building relationships, and ensuring compliance with established policies. Ideal candidates will have a Grade 12-level qualification and 1-3 years in customer-facing roles within the financial services sector. The position is a 12-month fixed-term contract, offering opportunities for personal and professional growth.
About This Role
Career insights for Customer Service Representatives positions
Salary Benchmark
R16,903/month
R12,178 to
R24,093/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening
Service Orientation
Speaking
Reading Comprehension
Critical Thinking
Common Technologies
Blackbaud Raiser's Edge NXT
Salesforce Sales Cloud
Airtable
Microsoft Access 365
Oracle Database Cloud Service
Microsoft Dynamics 365
Oracle JD Edwards EnterpriseOne
Oracle PeopleSoft Cloud Manager
Customer Service Representatives Insights
Median Salary (ZAR)
R16,903/month
Job Outlook
This career will have large numbers of openings.