TRAFFIC
Gauteng
Community Manager (with strong Copywriter experience)
Blueion Support Services
Job Description
Role Overview 
As a Community Manager / Copywriter, you will be responsible for creating compelling, high-quality content that captivates our audience and strengthens our brand identity. You will manage and monitor social media platforms, craft engaging copy for marketing campaigns, and ensure seamless communication across various digital channels. This role requires a self-starter with a creative mindset, a keen understanding of SEO content writing, and a strong ability to thrive under pressure.
Key Responsibilities- Content Creation: Write compelling and attention-grabbing copy for Partners, including website content, newsletters, emails, and SMS messages.
- Social Media Management: Monitor and engage with audiences on the group's social media platforms, responding to queries, questions, and complaints in a timely and professional manner.
- SEO & Digital Marketing: Develop SEO-optimized content to drive traffic and enhance online visibility.
- Campaign Support: Collaborate with the marketing and design teams to create impactful campaigns across digital platforms.
- Brand Voice & Consistency: Maintain a consistent tone and messaging that aligns with Gaming's brand identity across all content.
- Community Engagement: Foster and nurture online communities to enhance brand loyalty and customer interaction.
- Performance Analysis: Track content performance and engagement metrics to refine strategies and improve outreach.
- Crisis Management: Address customer concerns and brand-related issues on social media with professionalism and strategic thinking.
- 5+ years of experience as a Senior Copywriter or Community Manager.
- Proven experience in content writing, social media management, and SEO.
- A strong portfolio showcasing exceptional copywriting skills.
- Ability to write persuasive and high-impact content across multiple channels.
- Strong understanding of social media trends, audience engagement, and digital marketing.
- Experience in email marketing, SMS marketing, and newsletter campaigns.
- Self-starter with a proactive and results-driven approach.
- Strong organizational and multitasking skills to handle multiple projects simultaneously.
- Ability to thrive under pressure and meet tight deadlines.
- Exceptional attention to detail and commitment to high-quality content.
- Competitive salary in line with experience.
- Opportunity to work in a fast-paced, exciting industry.
- A collaborative and creative work environment.
- The chance to make a real impact on leading gaming brands.
- Professional growth and development opportunities.
About This Role
Career insights for Social and Community Service Managers positions
Salary Benchmark
R51,590/month
R32,429 to
R77,387/month
Source: WageIndicator ZAR data
Job Outlook
This career will grow rapidly in the next few years.
Key Skills for This Role
Service Orientation
Social Perceptiveness
Active Learning
Active Listening
Complex Problem Solving
Common Technologies
Corel WordPerfect Office X9
HCL Notes (formerly IBM Notes)
Microsoft Excel 365
Microsoft PowerPoint 365
CRM Systems (Various)
Claris FileMaker
Microsoft Access 365
HCPCS (Still in use, updated annually)
Social and Community Service Managers Insights
Median Salary (ZAR)
R51,590/month
Job Outlook
This career will grow rapidly in the next few years.
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