CM Coordinator
Job Description
The coordinator isresponsible for the planning, scheduling,reporting, control and active management of field teams tasked to technicalservices, repairs, installation, maintenance and operation oftelecommunications systems. Designs, implements and maintains client's networkto support voice and data communications.
Duties & Responsibilities- Effectivelymanaged FME's and their availability in the network across a 24/7 networkand resource availability model.
- Planned work,schedule, action and track issued work orders.
- Monitoring ofteams working hours.
- Provide ongoingand precise reporting to client, customer and all internal departmentsthat you liaise with.
- Oversee allocatedoperations to ensure client-satisfaction, project continuity, and internalconsistency.
- Pass on criticaland operational information to system users, field tech's and provideongoing technical and operational support to teams working in the network.
- Coordinate andfacilitate internal technical training and upskilling on an ongoing basis.
- Develop projectschedules, plans, and processes, and ensure they live up to company andproject standards.
- Adhere to andmaintain commercial budget and expenditure planning and allowable.
- Matric.
- Technicaltertiary Qualifications is an advantage.
- Clear criminalrecord.
- Familiaritywith the applications and interfaces associated with Vodacom and Huaweiequipment.
- Ability towork in a high-paced and dynamic environment with many personalities, culturesand agendas.
- Effectivetime management is a critical requirement.
- Ability toprioritize and manage several on-going deliverables and targets.
- Skilledcommunicator, including face-to-face, written, and verbal.
- Ability towork with tight deadlines.
- Ability toanalyze and interpret data to inform decision making.
- This positionis not a Monday to Friday, 8 to 5 positions! Weekend and afterhours work willbe a necessity.
- Positionrequires a candidate that is committed and dedicated to overall successfulproject delivery within a complex working environment.
- Minimum 2years' experience in Telecoms Field Management and within CorrectiveMaintenance preferred. Previous Field experience within the telecom's maintenance environment would be very beneficial.
- Knowledge ofspecialized testing equipment (Site Master, 3ZAlligner, Pim Test, Power metersetc.)
- Confidentlycomputer literate and able to communicate proficiently and professionally inEnglish in written and verbal form.
- Overallprofessional standard of conduct and presentation.
- Knowledge andexperience with relevant Telecoms Sector mobile smart phone-based software andcommunication systems.
- RF/RAN aswell as MW/transmission knowledge and experience.
- Telecomssector Huawei and/or Ericsson equipment knowledge and experience.
- Faultfinding, troubleshooting and experience in relevant fault analyses and repairwithin Wireless Telecoms site infrastructure, fiber, electrical and powersupply units.
About This Role
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