TRAFFIC Western Cape

Client Support Manager - Hybrid, North America Hours

MRI India

Job Description

MRI India is seeking a Manager within our Client Support team in Cape Town. In this role, you will manage a team of Software Support Agents, addressing customer inquiries effectively while working North American hours with hybrid flexibility.

The ideal candidate will possess strong leadership and coaching skills, with a focus on performance improvement and team development. Benefits include office breakfasts, medical aid, and 25 days of annual leave along with public holidays.

About This Role

Career insights for First-Line Supervisors of Office and Administrative Support Workers positions

Salary Benchmark
$63,450/year
Source: O*NET (USD)
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Coordination Monitoring Reading Comprehension Social Perceptiveness
Common Technologies
Microsoft Dynamics Oracle JD Edwards EnterpriseOne Oracle PeopleSoft Blackboard software Microsoft Access Oracle Database Fund accounting software Intuit QuickBooks