TRAFFIC Gauteng

Client Support & Credit Advisor

Fidelity Services Group

Job Description

A financial services firm in South Africa is seeking a customer service professional to address client needs and offer advice on various products. Responsibilities include resolving queries, managing communications via WhatsApp, liaising with branch contacts, and ensuring compliance with regulations. The ideal candidate should have a Grade 12 certificate, experience in customer service, and excellent communication skills. This role requires a proactive, adaptable individual with strong organizational abilities.

About This Role

Career insights for Credit Authorizers, Checkers, and Clerks positions

Salary Benchmark
$48,000/year
Source: O*NET (USD)
Key Skills for This Role
Active Listening Reading Comprehension Speaking Critical Thinking Social Perceptiveness
Common Technologies
Microsoft Excel Spreadsheet programs Microsoft PowerPoint Email software Microsoft Outlook Equifax software Experian software

This page incorporates data from O_NET OnLine, courtesy of the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), under the CC BY 4.0 license. O_NET is a registered trademark of USDOL/ETA. Assessify has adapted and modified the original content. Please note that USDOL/ETA has neither reviewed nor endorsed these changes.