Client Service Consultant (12 Months Contract)

Client Service Consultant (12 Months Contract) page is loaded Client Service Consultant (12 Months Contract)locations: Johannesburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: April 21, 2026 (7 days left to apply)job requisition id: R48686# Job Description To deliver outstanding customer service by promptly addressing client needs, accurately processing requests, and offering tailored solutions. Leverage effective sales techniques to meet unit sales targets, converting leads into active accounts, and contributing to the attainment of annual performance objectives. Hello Future Client Service Consultant (12 Months contract) Please note that this is a 12 Months' Fixed Term Contract role. Welcome to FNB, the home of the . We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.As part of our team in FNB Commercial National Sales and Service , you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change. Are you someone who can: Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines Ensure all communications with clients are professional, resulting in compliments Ensure client investigation deadlines are met and consultant keeps the client continually in the loop Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information Comply with governance in terms of legislative and audit requirements Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system You will be an ideal candidate if you: Have Matric (preferred: post-Matric qualification) Have 2 years' Customer Care/ Call Centre environment experience Have experience of dealing with high level customer queries in a Customer Care environment You will have access to: Opportunities to network and collaborate A challenging working environment Opportunities to innovate We can be a match if you are: Adaptable and curious Sales driven Thrive in a collaborative environment Client-centric Apply now if you are interested in taking the next step. We look forward to engaging with you! Important Closing Date Note # Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 21/04/26All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match.Should you have any queries, please log it via .