TRAFFIC Gauteng

Client Manager

NTT Limited

Job Description

Responsibilities
  • Build and nurture relationships with assigned accounts, ensuring client satisfaction and guiding them through the buying lifecycle.
  • Use state of the art tools and methodologies to understand client needs and deliver tailored solutions.
  • Manage and grow relationships by leveraging strategic thinking, advanced planning and coordination with global offices to deliver exceptional client experiences.
  • Meet revenue and margin targets while minimizing churn and maximizing retention.
  • Develop and implement account strategies using the latest technology sales methods and trends.
  • Work closely with key stakeholders to realize business opportunities, contribute to revenue growth, and support clients throughout the buying lifecycle.
  • Use to manage accounts, opportunities, pipelines and forecasts, analyze client situations, plan strategically and drive sales engagement to meet quota targets.
  • Act as the first point of contact for client issues, ensuring consistent satisfaction and transforming needs into actionable solutions.
Qualifications
  • Strong sales business acumen and planning skills to meet business requirements.
  • Proven client engagement and management experience throughout the client lifecycle to drive sales growth.
  • Deep knowledge of NTT DATA's offerings, client applications, use cases and market trends.
  • Ability to identify and advance opportunities at assigned clients and prospects.
  • Extensive experience in global partner management and sales environments focused on business development.
  • Proficiency in using or other CRM platforms.
  • Capability to drive alignment to a common vision across multiple stakeholders.
  • Collaborative mindset and adaptable communication styles for diverse audiences.
  • Ability to work independently, strong problem solving skills and influence team members to achieve goals.
  • Bachelor's degree (or equivalent) in business or a sales related field.
Workplace Type

Hybrid Working.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment and do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status or any other protected category.

About This Role

Career insights for First-Line Supervisors of Retail Sales Workers positions

Salary Benchmark
R42,824/month
R29,904 to R59,610/month
Source: WageIndicator ZAR data
Job Outlook
This career will have large numbers of openings.
Key Skills for This Role
Active Listening Service Orientation Speaking Coordination Critical Thinking
Common Technologies
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