Checkout Assistant , Shelfpacker Wine, Shelfpacker Groceries, Shelfpacker General Merchandise, ...

It's fun to work in a company where people truly BELIEVE in what they're doing!

• Implement a standard greeting protocol
• Provide assistance by knowing product locations, features, and benefits
• Establish a clear process for addressing customer complaints, including escalating issues when necessary
• Follow a standard procedure for stocking shelves, ensuring products are properly displayed and rotated
• Maintain a clean and organized store environment and organize merchandise displays
• Establish clear communication protocols for interacting with customers, colleagues, and management
• Maintain outstanding store condition and visual merchandising standards
• Merchandise products according to laid down standards
• Check quality, rotate stock, remove expired stock
• Prevent wastage / shrinkage / damages
• Check temperatures / maintain the cold chain (if applicable)
• Maintain hygiene, housekeeping and safe working standards (floor and back up)
• Check correct pricing e.g. labels
• Adhere to and maintain security procedures
• Operate and clean equipment according to laid down standards
• Respond to customers' queries in a courteous manner
• Promote products

Benefits of Standard Operating Procedures, ensuring all assistants perform tasks in a similar manner, leading to a more consistent customer experience.

• Assertive and able to communicate effectively
• Align with Pick N Pay values
• Self motivated and own development driven mindset
• Good Service Orientation
• Good Interpersonal skills and a Team player
• Customer centric
• Outstanding customer care skills, the ability to interact and communicate with customer